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	<title>Management Articles &#187; Total Quality Management (TQM)</title>
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	<description>Management Articles</description>
	<pubDate>Tue, 08 Dec 2009 11:08:46 +0000</pubDate>
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		<title>Environmental Management at NTPC</title>
		<link>http://www.managementheaven.com/ems2/</link>
		<comments>http://www.managementheaven.com/ems2/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 12:24:42 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<category><![CDATA[ems]]></category>

		<category><![CDATA[environmental management]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=86</guid>
		<description><![CDATA[Harmony between man and environment is the essence of healthy life and growth. Therefore, maintenance of ecological balance and a pristine environment has been of utmost importance to NTPC. It has been taking various measures discussed below for mitigation of environment pollution due to power generation.
Format: HTML &#124; Size: &#8211;
Source: NTPC
Read The Full Article Click [...]]]></description>
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		<title>Environmental Management System (EMS)</title>
		<link>http://www.managementheaven.com/ems1/</link>
		<comments>http://www.managementheaven.com/ems1/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 12:22:50 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<category><![CDATA[ems]]></category>

		<category><![CDATA[ems benefits]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=85</guid>
		<description><![CDATA[The Environmental Management System (EMS) is part of a management system of an organization (enterprise, authority, etc.), in which specific competencies, behaviours, procedures and demands for the implementation of an operational environmental policy of the organization are defined.
Contents
1 Legislation and standards
2 Benefits
2.1 Financial
2.2 Operational and Internal
2.3 External
Format: HTML &#124; Size: &#8211;
Source: Wikipedia
Read The Full Article [...]]]></description>
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		<title>Application of Total Quality Management to Library and Information Services in Indian Open Universities</title>
		<link>http://www.managementheaven.com/tqmopenuniversity1/</link>
		<comments>http://www.managementheaven.com/tqmopenuniversity1/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 12:20:28 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=84</guid>
		<description><![CDATA[The Indian Higher Education System comprises 210 conventional universities and a single mode open universities. The conventional universities have more than a hundred years of tradition and many have international recognition as centres of excellence in specific disciplines.
This paper intends to study the application of TQM to the provision of library and information services.
Format: PDF [...]]]></description>
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		<title>Total Quality Management (TQM) - How To Implement</title>
		<link>http://www.managementheaven.com/tqmimplementation1/</link>
		<comments>http://www.managementheaven.com/tqmimplementation1/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 12:16:58 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<category><![CDATA[quality management]]></category>

		<category><![CDATA[tqm implementation]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=83</guid>
		<description><![CDATA[Ways of doing business are undergoing sea-change and an organization can no longer survive if it is insensitive to absorb the changes of surrounding environment—customers, investors, society at large and globalization. It is only human being who has capability of being sensitive to social needs and therefore, people constituting the organization have to have sensitivity [...]]]></description>
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		<title>Total Quality Sales Management, TQ(S)M Example</title>
		<link>http://www.managementheaven.com/tqmsales1/</link>
		<comments>http://www.managementheaven.com/tqmsales1/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 12:14:12 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<category><![CDATA[TQSM]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=82</guid>
		<description><![CDATA[TQ(S)M is a critical issue for sales and executive management. Quality in the sales and marketing process first became a critical issue to me about six years ago. While the basic tenets of quality have always been appealing, imagine my plight as a sales executive for a high technology company faced with the following scenarios:
This [...]]]></description>
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		<title>Total Quality Management (TQM), Key Tenets, Harley-Davidson Case Study</title>
		<link>http://www.managementheaven.com/tqmtenets2/</link>
		<comments>http://www.managementheaven.com/tqmtenets2/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 12:09:21 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<category><![CDATA[harley davidson]]></category>

		<category><![CDATA[service quality]]></category>

		<category><![CDATA[tqm tenets]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=81</guid>
		<description><![CDATA[Total quality management (TQM) is defined as “managing the entire organization so that it excels in all dimensions of products and services that are important to the customer.” The TQM model goes beyond product and service quality, however, and suggests that a highly structured system of management that emphasizes mechanisms like control and punitive action [...]]]></description>
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		<title>Total Quality Management (TQM) Tenets</title>
		<link>http://www.managementheaven.com/tqmtenets1/</link>
		<comments>http://www.managementheaven.com/tqmtenets1/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 12:06:42 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<category><![CDATA[production efficiency]]></category>

		<category><![CDATA[tqm tenets]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=80</guid>
		<description><![CDATA[Technical capability and production efficiency, while necessary, are no longer the principal competitive determinants sufficient for success. What differentiates the successful from the unsuccessful organization, today, is superior &#8220;world-class&#8221; systems of work processes that men and women throughout the organization understand, believe in and are a part of. These systems of clear work processes reduce [...]]]></description>
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		<item>
		<title>Edward Deming&#8217;s 14 Points &#038; 7 Deadly Diseases</title>
		<link>http://www.managementheaven.com/deming2/</link>
		<comments>http://www.managementheaven.com/deming2/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 12:03:04 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<category><![CDATA[7 deadly diseases]]></category>

		<category><![CDATA[edward deming]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=79</guid>
		<description><![CDATA[Edward Deming is generally recognized as being the philosopher-guru of the Total Quality Movement. Deming developed a set of Fourteen Management Principles and Seven Deadly Diseases in the early 1980s. Deming advocated that all managers need to have what he called a System of Profound Knowledge, consisting of: Appreciation of a system Knowledge of variation [...]]]></description>
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		<item>
		<title>Edward Deming&#8217;s 14 points</title>
		<link>http://www.managementheaven.com/deming1/</link>
		<comments>http://www.managementheaven.com/deming1/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 12:01:18 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<category><![CDATA[edward deming]]></category>

		<category><![CDATA[quality guru]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=78</guid>
		<description><![CDATA[Dr. W. Edwards Deming is known as the father of the Japanese post-war industrial revival and was regarded by many as the leading quality guru in the United States. He passed on in 1993.
Trained as a statistician, his expertise was used during World War II to assist the United States in its effort to improve [...]]]></description>
		<wfw:commentRss>http://www.managementheaven.com/deming1/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Principles of Total Quality Management (TQM)</title>
		<link>http://www.managementheaven.com/tqmprinciples1/</link>
		<comments>http://www.managementheaven.com/tqmprinciples1/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 11:59:48 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<category><![CDATA[tqm principles]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=77</guid>
		<description><![CDATA[The basic principles for the Total Quality Management (TQM) philosophy of doing business are to satisfy the customer, satisfy the supplier, and continuously improve the business processes.
Questions:
* How do you satisfy the customer?
* Why should you satisfy the supplier?
* What is continuous improvement?
This article provides an introduction about basic TQM principles.
Format: HTML &#124; Size: 15 [...]]]></description>
		<wfw:commentRss>http://www.managementheaven.com/tqmprinciples1/feed/</wfw:commentRss>
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		<item>
		<title>Total Quality Management (TQM), TQM Diagnostic Model</title>
		<link>http://www.managementheaven.com/tqmdiagnosticmodel1/</link>
		<comments>http://www.managementheaven.com/tqmdiagnosticmodel1/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 11:49:04 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<category><![CDATA[diagnostic model]]></category>

		<category><![CDATA[tqm system]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=76</guid>
		<description><![CDATA[Successful Total Quality Management requires both behavioral and cultural change. A successful TQM System brings two other management systems together with a behavioral and cultural commitment to customer quality. Thus, TQM becomes a system within itself by default or by choice.
Format: HTML &#124; Size: 7 KB
Source: Larry Green
Read The Full Article Click Here&#8230;
]]></description>
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		<item>
		<title>Total Quality Management (TQM), Overview, Introduction, Deming’s 14 points</title>
		<link>http://www.managementheaven.com/tqm2/</link>
		<comments>http://www.managementheaven.com/tqm2/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 11:46:39 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<category><![CDATA[quality management]]></category>

		<category><![CDATA[tqm]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=75</guid>
		<description><![CDATA[Total Quality Management is a term first coined by the U.S. Naval Air Systems Command to describe its Japanese-style management approach to quality improvement.
Since then TQM has taken on many meanings, but at its core it’s a management approach to long-term success through customer satisfaction.
Format: HTML &#124; Size: &#8211;
Source: ASQ
Read The Full Article Click Here&#8230;
]]></description>
		<wfw:commentRss>http://www.managementheaven.com/tqm2/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Total Quality Management (TQM)</title>
		<link>http://www.managementheaven.com/tqm1/</link>
		<comments>http://www.managementheaven.com/tqm1/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 11:44:43 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
		
		<category><![CDATA[Total Quality Management (TQM)]]></category>

		<category><![CDATA[quality management]]></category>

		<category><![CDATA[tqm]]></category>

		<guid isPermaLink="false">http://www.managementheaven.com/mhcontent/?p=74</guid>
		<description><![CDATA[Total Quality Management is an approach to the art of management that originated in Japanese industry in the 1950&#8217;s and has become steadily more popular in the West since the early 1980&#8217;s.
Total Quality is a description of the culture, attitude and organization of a company that aims to provide, and continue to provide, its customers [...]]]></description>
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